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Group services – AASTRA DT590 for MD Evolution User Guide EN User Manual

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MD Evolution – Cordless DT590

Group Services

Group Services

Most of the time, you will be working as a team - within a

department, for example. Your extension offers you different

additional services designed specifically for working as a team.
First of all, it provides the option of supervising your colleagues'

extensions, thus ensuring comprehensive call coverage. You may

also call a colleague or intercept calls for each other.
Secondly, your extension may also be part of a hunt group - within

your department or another department - that calling parties may

call whenever they need to, not just to contact you personally, but

to contact someone within your department.
Your extension provides a simplified call pick-up service within a

hunt group. It also offers you the option of managing your own

participation in this service within the group. This is also referred to

as the In/Out status management within a group.
If you have been designated as the supervisor of a hunt group, you

have the ability to open and close the hunt group according to your

department's business hours.
Finally, while it's not really a group service, you also have access to

a personal group, which is designed for grouping various

extensions that may be assigned to you - for example, your DT590

extension, and another phone. It could be your Mobile Extension

(See section

Mobile Extension Service

” on page 233). Different

services are then provided for you to process your calls as

efficiently as possible within a personal group.