Automatic hold, Retrieving a held call, Transferring calls – AASTRA 6730i (Version 2.5 Symbol Keypad) User Guide EN User Manual
Page 116: Blind transfer, Consultive transfer, Handling calls
108
Model 6730i IP Phone User Guide
Handling Calls
Automatic Hold
When juggling between calls, you do not have to press the hold button to go from one call to the
next. The phone automatically puts your current call on hold as soon as you press a new line/call
appearance button. If you have more than one call on hold, you can reconnect to a held call by
pressing the line/call appearance button where that call is being held. Press
to disconnect
the call.
Retrieving a Held Call
If you have more than 1 call on hold, you can scroll through the held call information by
pressing
3
and
4
navigation keys. To reconnect to a call press the line/call appearance button
where that call is being held. If you press the call/line appearance button again, you disconnect
from the call.
Transferring Calls
Blind Transfer
A blind transfer is when you transfer a call directly to another extension without consulting with
the person receiving the call. To do this, simply complete the transfer immediately after you
have entered the number. The call goes directly to the extension or outside line you transferred
to. If the party you are transferring the call to does not answer, the transferred call rings back to
your extension.
Consultive Transfer
You also have the option to consult with the person you are transferring the call to, before you
complete the transfer. To do this, remain on the line until the receiving party answers the call.
After consulting with the receiving party, you can either complete the transfer or cancel the
transfer to go back to the original call.
John 1051
01:17