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11 group features, 1 group call pickup, 1 own group – AASTRA 7433ip for MX-ONE User Guide EN User Manual

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11

Group Features

Most of the time, you will be working in a team, for example within a
department. The telephony system and your phone offer services
designed especially for working as a team. You have the possibility to
supervise your colleague’s extensions, ensuring call coverage. You can
also call a colleague or intercept calls for each other. Your extension can
also be a member of a hunt group, within your own department or
another department. Calling parties can call this hunt group when they
want to contact someone within your department.

These are group features available:

Group Call Pickup

Group Hunting

Group Do Not Disturb

11.1

Group Call Pickup

People working in a team can have their phones programmed by their
system administrator to form call pickup groups.

A call pickup group consists of a number of extensions (members) that
have been assigned a common sequence number (group) number. A
member of a group can “pick up” calls to any other member in the same
group simply by dialing a procedure on their telephone

11.1.1 Own

Group

If you are a member of a call pickup group, you can answer calls to any
other member (extension) in the group.

To answer a call to a call pickup group, do the following:

1)

Lift the handset and wait for a dial tone.

2)

Press *8# to answer the call.

11.1.2 Alternative

Answer

Group

One call pickup group can serve as an alternative group for another call
pickup group. You are only able to answer calls to the alternative group
if there are no calls to your own group. The procedure is the same as for
answering calls to your own group.