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HP XZ200 User Manual

Page 4

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iv

zt1100/xz200 and xt1500 Series

Troubleshooting and Self-Repair Guide

Contents

Product Information ......................................................................................................... 7

Notebook Features ........................................................................................................................... 7
Operating the Notebook ................................................................................................................. 12

Turning the Notebook On and Off .......................................................................................... 12
Resetting the Notebook ........................................................................................................... 13
Changing the Boot Device ...................................................................................................... 13

Hardware Specifications ................................................................................................................ 14

Troubleshooting and Diagnostics................................................................................... 16

Audio Problems....................................................................................................................... 16
CD and DVD Problems ........................................................................................................... 17
Display Problems .................................................................................................................... 18
Floppy Disk Drive Problems ................................................................................................... 20
Hard Disk Drive Problems ...................................................................................................... 20
Heat Problems ......................................................................................................................... 21
Infrared Problems .................................................................................................................... 21
Keyboard and Pointing Device Problems................................................................................ 21
LAN Problems......................................................................................................................... 22
Memory Problems ................................................................................................................... 23
Modem Problems .................................................................................................................... 23
One-Touch Button Problems................................................................................................... 25
Parallel and USB Problems ..................................................................................................... 26
PC Card (PCMCIA) Problems ................................................................................................ 27
Performance Problems ............................................................................................................ 27
Power and Battery Problems ................................................................................................... 28
Printing Problems .................................................................................................................... 30
SD Cards and MMC Cards...................................................................................................... 30
Startup Problems ..................................................................................................................... 30
Standby and Resume Problems ............................................................................................... 31
Wireless Problems................................................................................................................... 31

Using the e-Diagtools Diagnostic Tests ......................................................................................... 33
Using the BIOS Configuration Utility............................................................................................ 34

Reinstalling and Updating Software.............................................................................. 37

Recovering the Factory Software Installation ................................................................................ 37
Updating the Notebook BIOS ........................................................................................................ 38
Updating the Windows Drivers...................................................................................................... 38

Removing and Replacing Parts ...................................................................................... 39

Removing the Battery .................................................................................................................... 40
Removing the Optical Drive Module ............................................................................................. 41
Removing the Hard Disk Drive...................................................................................................... 42
Removing the Mini-PCI Card ........................................................................................................ 44
Removing the Keyboard Cover...................................................................................................... 46
Removing the Keyboard................................................................................................................. 48
Removing an SDRAM Module...................................................................................................... 50

Removing an Expansion SDRAM Module ............................................................................. 50
Removing the System SDRAM Module ................................................................................. 51

Removing the Speakers.................................................................................................................. 52
Removing the Fan .......................................................................................................................... 53
Replacing Small Parts and Accessories.......................................................................................... 55

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