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Microsoft (smb) networks, Microsoft netbeui troubleshooting steps – Xerox 50 LP/ST User Manual

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9-4

Troubleshooting

Microsoft (SMB) Networks

Microsoft NetBEUI Troubleshooting Steps

This procedure assumes that the printer is powered on and connected to a
properly functioning network port using the correct cabling.

To troubleshoot a NetBEUI Network:

1

Print a Configuration Report from your printer using CentreWare Internet
Services or CentreWare Printer Admin Services. See Chapter 2 Network
Software
for details on printing Configuration, and other, reports.

Note:

If you are not able to print a Configuration Report from your workstation,

power off and power on the copier/printer. Allow at least 30 seconds between
powering off and powering on the printer. A Configuration Report will print.

2

Review the SMB area of the Configuration Report.

3

Verify that the following information is set correctly:

NetBEUI Protocol is Enabled.

Interface is set to Ethernet / NetBEUI or Token Ring / NetBEUI.

Host Name is set for the NetBEUI name selected for this printer.

Printer Name is set for the name selected for this printer to act as a
print server.

WorkGroup is set for the name of the desired NetBEUI workgroup
for this printer.

Number Connections is set to a value of 8 or greater.

Connection Timeout is set to a value between 100 and 9999.