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ZyXEL Communications ZyXEL Dimension ES-2048 User Manual

Page 263

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Chapter 34 Troubleshooting

ES-2048 User’s Guide

263

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I can see the Login screen, but I cannot log in to the Switch.

1 Make sure you have entered the user name and password correctly. The default user

name is admin, and the default password is 1234. These fields are case-sensitive, so
make sure [Caps Lock] is not on.

2 You may have exceeded the maximum number of concurrent Telnet sessions. Close

other Telnet session(s) or try connecting again later.
Check that you have enabled logins for HTTP or telnet. If you have configured a secured
client IP address, your computer’s IP address must match it. Refer to the chapter on
access control for details.

3 Turn the Switch off and on.
4 Disconnect and re-connect the cord to the Switch.
5 If this does not work, you have to reset the device to its factory defaults. See

Section 4.6

on page 53

.

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Pop-up Windows, JavaScripts and Java Permissions

In order to use the web configurator you need to allow:

• Web browser pop-up windows from your device.
• JavaScripts (enabled by default).
• Java permissions (enabled by default).