Table 3-1. troubleshooting (continued) – Wasp Bar Code WLS 9500 User Manual
Page 32

WLS 9500 Product Reference Guide
3-4
The scan line is not crossing every bar and 
space of the symbol.
Move the symbol until the scan line is within 
the acceptable aiming pattern. See 
Figure 2-3
on page 2-5
.
Scanner decodes bar code, but does not transmit 
the data to the host.
Scanner is not programmed for the correct 
host type.
Scan the appropriate host type programming 
bar code. See the chapter corresponding to the 
host type.
Interface cable is loose.
Check for loose cable connection and re-
connect cable.
Scanner emits five long low beep after a bar 
code is decoded.
Conversion or format error was detected.
The scanner’s conversion parameters are not 
properly configured.
Ensure the scanner’s conversion parameters are 
properly configured.
Conversion or format error was detected.
A bar code was scanned with characters that 
can't be sent for that host.
Change the bar code, or change to a host that 
can support the bar code.
Host Displays
Host displays scanned data incorrectly.
Scanner is not programmed to work with the 
host.
Ensure the proper host is selected.
Scan the appropriate host type programming 
bar code.
For RS-232, set the scanner's communication 
parameters to match the host's settings.
For a USB HID keyboard or Keyboard Wedge 
configuration, program the system for the 
correct keyboard type and language, and turn 
off the CAPS LOCK key.
Program the proper editing options (e.g., ADF, 
UPC-E to UPC-A Conversion).
Check the scanner’s host type parameters or 
editing options.
Trigger
Nothing happens when the trigger is pulled.
No power to the scanner.
Check the system power. If the configuration 
requires a power supply, re-connect the power 
supply.
Interface/power cables are loose.
Check for loose cable connections and re-
connect cables.
The laser does not appear when the trigger is 
pulled.
No power to the scanner.
Check the system power. If the configuration 
requires a power supply, re-connect the power 
supply.
Incorrect host interface cable is used.
Verify that the correct host interface cable is 
used. If not, connect the correct host interface 
cable. 
Interface/power cables are loose.
Check for loose cable connections and re-
connect cables.
Table 3-1. Troubleshooting (Continued)
Problem
Possible Causes
Possible Solutions
