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Getting started, Introduction, Notational conventions – Wasp Bar Code WLS 9500 User Manual

Page 13: Service information

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Introduction

The WLS 9500 Product Reference Guide provides general instructions for setting up, operating, maintaining, and
troubleshooting the WLS 9500 scanner. The scanner includes the following variations of the scanner:

Notational Conventions

The following conventions are used in this document:

Bullets (•) indicate:
• action items
• lists of alternatives
• lists of required steps that are not necessarily sequential.

Sequential lists (e.g., those that describe step-by-step procedures) appear as numbered lists.

Throughout the programming bar code menus, asterisks (*) are used to denote default parameter settings.

Service Information

If you have a problem with your equipment, contact the Wasp Technologies. Before calling, have the model number,
serial number, and several bar code symbols at hand.

Call the Support Center from a phone near the scanning equipment so that the service person can try to talk you through
your problem. If the equipment is found to be working properly and the problem is symbol readability, the Support
Center will request samples of your bar codes for analysis at our plant.

If your problem cannot be solved over the phone, you may need to return your equipment for servicing. If that is
necessary, you will be given specific directions.

Wasp Technologies is not responsible for any damages incurred during shipment if the approved
shipping container is not used. Shipping the units improperly can possibly void the warranty. If
the original shipping container was not kept, contact Wasp Technologies to have another sent to
you.

Wasp Support

For service information, warranty information or technical assistance contact or call Wasp
Support at:

1400 10th Street
Plano, TX 75074

214-547-4100

*

Baud Rate 9600

Feature/Option

*

Indicates

Note