Wacom Cintiq 18SX - Manual (Page 60)

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W A R R A N T Y
Limited Warranty for Products Purchased and Used in U.S. and Canada
WACOM warrants the product, except for the Software, to be free from defects in materials and workmanship
under normal use and service as long as the product remains in possession of the original owner, for a period
of two (2) years, as evidenced by a copy of the receipt and a registration card that has been returned to
WACOM within 30 days of purchase.
The Software is licensed “as is.” WACOM makes no warranty with respect to its quality or performance.
WACOM cannot guarantee you uninterrupted service or the correction of any errors.
Upon discovery of a defect in the product, except in the Software, within the Warranty Period, you should
notify WACOM Technical Support via telephone, email, or fax to obtain an RMA (Return Merchandise Autho-
rization) number and instructions for shipping the product to a service location designated by WACOM.
You should send the product, shipping charges prepaid, to the designated service location, accompanied by the
return authorization number, your name, address and telephone number, proof of purchase date, and a
description of the defect. WACOM will pay for return shipping by United Parcel Service or by an equivalent
service as chosen by WACOM.
WACOM’s sole obligation and entire liability under this warranty shall be, at WACOM’s option, either the
repair or replacement of the defective product or parts thereof of which WACOM is notified during the
Warranty Period; provided, however, that you are responsible for (i) the cost of transportation of the product
to the designated service location and (ii) any loss or damage to the product resulting from such transporta-
tion.
WACOM shall have no responsibility to repair or replace the product if the failure of the product has resulted
from accident, abuse, misuse, negligence, or unauthorized modification or repair, or if it has been handled or
stored other than in accordance with WACOM’s storage instructions.
Any descriptions, drawings, specifications, samples, models, bulletins, or similar material, used in connection
with the sale of the product, shall not be construed as an express warranty that the product will conform or
comply with your requirements.
EXCEPT FOR THE LIMITED WARRANTY DESCRIBED ABOVE, THERE ARE NO OTHER WARRANTIES MADE
BY WACOM ON THIS PRODUCT. NO ORAL OR WRITTEN INFORMATION OR ADVICE GIVEN BY WACOM,
ITS DEALERS, DISTRIBUTORS, AGENTS, OR EMPLOYEES SHALL CREATE A WARRANTY OR IN ANY WAY
INCREASE THE SCOPE OF THIS WARRANTY, AND YOU MAY NOT RELY ON ANY SUCH INFORMATION
OR ADVICE. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, WHICH VARY FROM STATE TO
STATE.
WACOM LIMITS THE DURATION OF ANY LEGALLY IMPLIED WARRANTIES INCLUDING IMPLIED WAR-
RANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, TO THE DURATION OF
WACOM’S EXPRESS WARRANTY. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN
IMPLIED WARRANTY LASTS. SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.