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43 service call check, Service call check – Viking Built-In Convection Microwave Hood User Manual

Page 43

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43

SERVICE CALL CHECK

Please check the following before calling for service:
1. Place one cup of water in a glass measuring cup in the microwave oven

and close the door securely.

Operate the microwave oven for one minute at HIGH 100%.

A Does the microwave oven light come on?

YES _____ NO _____

B Does the cooling fan work?

YES _____ NO _____

(Put your hand over the rear ventilating openings.)

C Does the turntable rotate?

YES _____ NO _____

(It is normal for the turntable to turn in either direction.)

D Is the water in the microwave oven warm?

YES _____ NO _____

2. Remove water from the oven and operate the oven for 5 minutes at

Convec 450˚F.

Operate the microwave oven for one minute at HIGH 100%.

A Do CONV and COOK indicators light?

YES _____ NO _____

B After the oven shuts off, is inside of the

YES _____ NO _____

microwave oven hot?

If “NO” is the answer to any of the above questions, please check elec-

trical outlet, fuse and/or circuit breaker. If they are functioning properly,

CONTACT YOUR NEAREST VIKING AUTHORIZED SERVICER.
A microwave oven should never be serviced by a “do-it-yourself” repair

person.
Note: If time appearing in the display is counting down very rapidly, check

Demonstration Mode on page 38 and cancel.

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