Warranty, Service information – Viking F20366B User Manual

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Warranty

BUILT-IN ELECTRIC OVENS WARRANTY

ONE YEAR FULL WARRANTY

Built-in electric ovens and all of their component parts and accessories, except as detailed below*, are warranted
to be free from defective materials or workmanship in normal household use for a period of twelve (12) months from
the date of original retail purchase. Viking Range Corporation, warrantor, agrees to repair or replace, at its option,
any part which fails or is found to be defective during the warranty period.

*Glass (including light bulbs), painted and decorative items are warranted to be free from defective materials or
workmanship for a period of ninety (90) days from the date of original retail purchase. ANY DEFECTS MUST BE
REPORTED TO THE SELLING DEALER WITHIN NINETY (90) DAYS FROM DATE OF ORIGINAL RETAIL
PURCHASE.

Viking Range Corporation uses the most up-to-date processes and best materials available to produce all color
finishes. However, slight color variation may be noticed because of the inherent differences in painted parts and
porcelain parts as well as differences in kitchen lighting, product locations, and other factors.

FIVE YEAR LIMITED WARRANTY

Any bake element, broil element, or convection cook element which fails due to defective materials or workmanship
in normal household use during the second through fifth year from the date of original retail purchase will be
repaired or replaced, free of charge for the part itself, with the owner paying all other costs, including labor.

TEN YEAR LIMITED WARRANTY

Any porcelain oven or porcelain inner door panel which rusts through due to defective materials or workmanship in
normal household use during the second through the tenth year from the date of original retail purchase will be
repaired or replaced, free of charge for the part itself, with the owner paying all other costs, including labor.

NINETY (90) DAY RESIDENTIAL PLUS WARRANTY This warranty applies to applications where use of the product
extends beyond normal residential use. Examples are, but not limited to, bed and breakfasts, fire stations, private
clubs, churches, etc. This warranty excludes all commercial locations such as restaurants, food service locations and
institiutional food service locations.

This warranty extends to the original purchaser of the product warranted hereunder and to each transferee owner
of the product during the term of the warranty.

This warranty shall apply to products purchased and located in the United States and Canada. Products must be
purchased in the country where service is requested. Warranty labor shall be performed by an authorized Viking
Range Corporation service agency or representative. Warranty shall not apply to damage resulting from abuse,
accident, natural disaster, loss of electrical power to the product for any reason, alteration, outdoor use, improper
installation, improper operation, or repair or service of the product by anyone other than an authorized Viking Range
Corporation service agency or representative. This warranty does not apply to commercial usage. Warrantor is not
responsible for consequential or incidental damage whether arising out of breach of warranty, breach of contract,
or otherwise. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages,
so the above limitation or exclusion may not apply to you.

Owner shall be responsible for proper installation, providing normal care and maintenance, providing proof of
purchase upon request, and making the appliance reasonably accessible for service. If the product or one of its
component parts contains a defect or malfunction during the warranty period, after a reasonable number of
attempts by the warrantor to remedy the defects or malfunctions, the owner is entitled to either a refund or
replacement of the product or its component part or parts. Warrantor’s liability on any claim of any kind, with respect
to the goods or services covered hereunder, shall in no case exceed the price of the goods or service or part thereof
which gives rise to the claim.

WARRANTY SERVICE: Under the terms of this warranty, service must be performed by a factory authorized Viking
Range Corporation service agent or representative. Service will be provided during normal business hours, and
labor performed at overtime or premium rates shall not be covered by this warranty. To obtain warranty service,
contact the dealer from whom the product was purchased, an authorized Viking Range Corporation service agent,
or Viking Range Corporation. Provide model and serial number and date of original purchase. For the name of
your nearest authorized Viking Range Corporation service agency, call the dealer from whom the product was
purchased or Viking Range Corporation. IMPORTANT: Retain proof of original purchase to establish warranty
period.

The return of the Owner Registration Card is not a condition of warranty coverage. You should, however, return the
Owner Registration Card so that Viking Range Corporation can contact you should any question of safety arise
which could affect you.

Any implied warranties of merchantability and fitness applicable to the above described bake element, broil
element, convection cook element, porcelain oven, or porcelain inner door panel are limited in duration to the
period of coverage of the applicable express written limited warranties set forth above. Some jurisdictions do not
allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. This warranty
gives you specific legal rights, and you may also have other rights which may vary from jurisdiction to jurisdiction.

Service Information

If your oven should fail to operate, check to see whether the
circuit breaker is open or the fuse is blown.

If service is required, call your Viking dealer or authorized service
agency. The name of the authorized service agency can be
obtained from the Viking dealer or distributor in your area.

When you call for service, have the following information readily
available:

• Model number
• Serial number
• Date of purchase
• Name of dealer from whom purchased

Be ready to clearly describe the problem that you are having with
your Viking oven.

If you are unable to obtain the name of an authorized service
agency, or if you continue to have service problems, contact
Viking at (888) 845-4641 or write to:

VIKING PREFERRED SERVICE

111 Front Street

Greenwood, Mississippi 38930 USA

Record the following information indicated below. You will need
it if service is ever required. The serial number and model
number for your oven are located on the identification plate
mounted on the bottom left side of the oven door opening.

Model Number _______________ Serial Number____________

Date of Purchase ______________ Date Installed ____________

Dealer's Name _________________________________________

Address _______________________________________________

_______________________________________________________

If service requires installation of parts, use only authorized parts to
ensure protection under the warranty.

This manual should remain with the oven for future reference.