Ultra electronic ID Card Printer User Manual
Page 42

IDX380 Printer Driver Manual
Page 42 of 42
Printer control options
a) Reset printer
Causes a reset of the printer.
b) Maintenance
These settings are reserved for future use only.
Trouble Shooting
Upgrading your printer driver from a previous version:
Always use the PDU.EXE program on your printer driver CD to uninstall previous driver
versions in a save way. Reboot your computer before installing the new driver version.
Known bugs and limitations:
- No more than 2 printer on 1 PC are supported when magnetic strip encoding is used in
conjunction with batch printing.
- Image correction in the printer properties tab sometimes creates unpredictable results.
Image correction does effect white parts of the printout as well.
Workaround: Image correction should be done either in the layout or during image
capture in the application software.
- Multiple printer management (connecting more than 1 printer to a PC) does not work
correctly under Windows ME.
Workaround: Use Win 2000 or Win XP for multiple printer management
- Copy print (n copies of one card) – all print jobs go to one printer, even there are multiple
printers connected to your computer
- When an error occurs during overlapped (batch) printing (if door opened during
retransfer) two error messages appear.
What to do ?
Clear print path, reset printer and confirm both error messages. After that restart print
job.