The Eltron Company P310 - Manual (Page 55)

Problems Associated with Print Anomalies
Symptom Possible Causes
References
Adjustment
or Cleaning Replace-
ment
No Image
Non Eltron Ribbon Installed Upside Down
CPU Board
Head Up/Dn Motor
Head Position Sensors 2.2.4
5.2.10
5.2.16
5.2.12
Faint Image
Low Print Head Voltage
Dirty Print Head
6.2.2
5.2.10
Artifacts Particles on Feed or Transport Rollers 2.2.7, 6.2.1
Horizontal Lines Dirty or Damaged Print Head Element 2.2.7, 6.2.2 5.2.6
Multiple
Evenly-Spaced
Horizontal Lines
CPU Board Print Head Registers 5.2.10
Vertical Lines Stepper Transport Belts Too Tight 6.3.1
Sticking Ribbon Peel Bar Adjustment 6.3.3
Washout Peel Bar Adjustment 6.3.3
Sheared Ribbon Image Not Centered 6.3.2
Image Off Center X- and Y-Offset Values 6.3.2
CMYK Not
Aligned
Erratic Card Feed due to Belt Tension or dirty rollers
2.2.7, 6.2.1,
6.3.1
Abrupt Color
Change
Initialization/Ribbon Sensor/Proper Ribbon
Flag Sensor
Clutch Pads
Ribbon Take-Up Motor/O-Ring 2.2.4 5.2.8
5.2.13
5.2.17
5.2.14
Problems Associated with Card Transport Failures
Symptom Possible Causes
References
Adjustment
or Cleaning Replace-
ment
No Card Feed
Card Gate Adjustment
Dirty Card Feed Roller
Card-Feed Motor
Card-Feed Belt 2.2.5
2.1.5~2.1.7
5.2.16
5.2.16
Multiple Card Jam Card Gate Adjustment 2.2.5
Partial Card Feed
Card Transport Belt
Card Sensor 5.2.9, 5.2.14
Stall near Cleaning
Roller Card Sensor
Rear Card Transport Belt
5.2.14
Stall Past Platen Front Card Transport Belt 5.2.9
980264-001 Rev. B
4-3
CHAPTER 4