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The Eltron Company P310 User Manual

Page 54

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4.1 DIAGNOSING BASIC PRINTER PROBLEMS

Figure 4-1 shows a diagnostic flow diagram designed to reproduce problems related to
card images and card transports. Two tables follow that offer associated details and
section references.

4-2

980264-001 Rev.B

CHAPTER 4

LOOK FOR:

No Card Feed
Multiple Card Jam
Partial Card Feed
Stall at Cleaning Roller
Stall Past Platen Roller
Stall at Encoder Guides

Diagnosing Basic

Printer Step 1

Turn Power On

No

No

Yes

Test Card

Emerges?

Yes

Power

LED Turns

On

LOOK FOR:

No Image
Faint Image
Artifacts
Horizontal Line(s)
Vertical Lines
Sticking Ribbon
Washout
Ribbon Sheared
Image Off Center
CMYK Not Aligned
Abrupt Color Change
Bad Ribbon Sync.

Cycle Power

With Panel

Button Pressed

Check Power,

Fuse, Cord, etc.

Check for Print

Anomalies

Check Card

Transport

Path

Figure 4-1. Problems Duplicated by a Test Print.