TurboChef Technologies Tornado - Manual (Page 41)

31 NORTH AMERICA LIMITED WARRANTY
Accessories: Accessories and parts (collectively “Accessories”) that are consumed in the normal course of
Equipment operation or maintenance are excluded from this warranty. Failure of or damage to Equipment
or components from the use of non-approved cleaning chemicals, devices or processes is also excluded
from this warranty. Accessories may include, but are not limited to, ceramic cooking platters, ceramic
Wave Guide Covers, paddles and approved cleaning chemicals and devices.
Outstanding Invoices: If the full invoiced amount for Equipment purchased has not been paid within
forty-five (45) days from the invoice date, then TurboChef will have no obligation to honor this or any
other warranty on the Equipment until payment is received in full, including any accrued interest or
other charges, has been satisfied, at which time warranty coverage will be reinstated, but the Warranty
Period will not be extended.
WARRANTY SERVICE, EXCLUSIVE REMEDY
TurboChef will be solely responsible for determining whether or not the Equipment or any component
thereof is defective. Defective components covered by this warranty will be repaired or replaced at
TurboChef’s option without charge to you and such repaired or replacement components will be covered
by this warranty for the balance of the Warranty Period. Parts used in the repair of defective components
and replacement components may be new, recovered or rebuilt. At its sole option, TurboChef may
decide to replace defective Equipment covered by this warranty with new, recovered or rebuilt
Equipment of equal or greater capability, and such Equipment will be covered by this Limited Warranty
for the balance of the Warranty Period. Defective Equipment and components will become the property
of TurboChef. This paragraph states TurboChef’s sole and exclusive obligation and liability and your
sole and exclusive remedy under this warranty. TurboChef shall not be responsible for a failure to pro-
vide warranty services due to causes beyond TurboChef’s or its service agents’ control.
WARRANTY CLAIMS
Claims under this warranty must be reported to TurboChef during our normal working hours at the
following number: 800.90TURBO, or such other reporting service as TurboChef may designate. Upon
receipt of the claim and related information and preliminary verification that the claim is valid, TurboChef
will promptly notify an authorized service agent to contact you and arrange for an on-site repair visit during
the service agent’s normal working hours. Any costs incurred by TurboChef or its service agent associated
with a service agent being refused or unable to gain access to the Equipment on your premises, or a claim
not covered by this warranty, will be charged to you.
CHARGES FOR NON-WARRANTY SERVICE
In the event that repairs, replacement or service are provided by TurboChef’s service agents for work
not covered by this warranty, prior to commencing such work or service, the service agent will obtain your
permission to proceed and will invoice you directly for such work or service. You will pay the service agent
directly according to the service agent’s normal scale of charges and business terms.