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Deploying the taw application – Oracle Audio Technologies 8.1 User Manual

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Contact Center Anywhere Installation Guide Version 8.1

Configuring the Web Server

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Deploying CCA Web Applications on Oracle 10g Application

Server (OAS 10g)

38

Deploying the TAW Application

Complete the steps in the following procedure to deploy the TAW application.

To deploy TAW

1

Copy the TAW.war file in the CCA installation package to the OAS 10g server. For example,
C:\CCA\TAW.war.

2

Edit the web.xml file in TAW.war\WEB-INF directory (you may need an unzip tool to access this
file). Change values of context parameters listed in

Table 12

:

3

From the OAS 10g Instance home page (tab Applications), click Deploy to deploy a new web
application.

4

From the Deploy: Select Archive page, select option "Archive is already present on the server
where Application Server Control is running" and input the absolute path to TAW.war in OAS
10gserver. For example, C:\CCA\TAW.war. For deployment plan, use the default selection.

5

From the Deploy: Application attributes page, complete following fields and click Next.

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Application name: TAW

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Parent Application: default

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Bind Web Module to Site: default website

Table 12. Context Parameters To Be Modified in TAW Web.xml File

Context Parameter Name Parameter Value

applicationPath

path to the location of TAW directory. For example,
C:\bea\user_projects\domains\mydomain\applications\TAW.

URLstoragePath

URL that clients will use to download files from their session.
Typically it is the URL to Storage directory under TAW directory.
For example, http://server_name/TAW/Storage

busConnection

Host name or IP address of the server that TCPIPBus is running.

busConnectionBackup

Host name or IP address of the server that secondary TCPIPBus
is running. This can be left blank if you only have one TCPIPBus
running.

databaseDatasource

The name of the data source you created in previous
section.

databaseUser

The user name of the WebLogic domain user. For example, cc81.

databasePassword

The password of the WebLogic domain user. For example, cc81.

reportServerUrl

http://server_name/TAW

isReportServer

true

logPath

Location where log files will be created. For example,
C:\bea\user_projects\domains\mydomain\applications\TAW
\WEB-INF\logs\ccanywhere.log