Chapter 5: configuring the web server, Chapter 6: getting started with cca, Index – Oracle Audio Technologies 8.1 User Manual
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Contact Center Anywhere Installation Guide Version 8.1
Contents
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Using the Network Manager to Manage CCA Resources 25
Adding Shared and Dedicated Server Resources 26
Configuring Resources Using Network Manager 28
Starting and stopping TCPIPBus 34
Starting and Stopping CCA Resources 34
Chapter 5: Configuring the Web Server
Deploying CCA Web Applications on Oracle 10g Application Server (OAS 10g) 35
Creating JDBC Connection Pool on OAS 10g 36
Creating JDBC Data Source on OAS 10g 37
Deploying CCA Web Applications on OAS 10g 37
Deploying CCA Web Applications on WebLogic 8.1 SP5 40
Creating a New Server Domain 41
Installing WebLogic as a Windows Service 42
Deploying CCA web applications on WebLogic 42
Chapter 6: Getting Started With CCA
Logging in Administration Manager (AM) 47
Logging into the Integrated Client 47
Enabling the Partition Feature 48
Making interactions 48