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Oki 10e User Manual

Page 35

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E-35

Symptom: Cannot get justified right margin with a

proportionally spaced font.

Problem: Right justification with proportional fonts is a

software feature.

Solution: Check your software manual to see if this

feature is supported.

Symptom: Control codes not operating correctly.
Problem: Incorrectly entered control codes.
Solution: Check for confusion of letter l with number 1,

letter O with number 0; make sure you are using
upper/lower case correctly; make sure font is
specified correctly and is available.

Symptom: Data is sent to printer, but nothing happens.

ON-LINE message appears.

Problem: Wrong interface cable.
Solution: Use correct cable. If optional Serial I/F is

installed, make sure RS232C Serial is selected in the
Level 1 menu and RS232C Serial settings in Level 2
menu are correct.

Symptom: Last page of document not printed.
Problem: No form feed provided at end of document.
Solution: Press the ON-LINE button to take the printer

off-line, then press the FORM FEED button to eject
the final page or send the form feed code (decimal
character 12).

Symptom: First line on page won’t print.
Problem: Tops of letters extend into unprintable area,

so none of them print.

Solution: Set your software to print within the printable

area.

Symptom: Parts of control codes are printed at the

beginning of documents.

Problem: Command sent is not a true printer

command, generally because the ESC character was
not sent.

Solution: Before sending control codes through an

application, make sure the ESC character can be
entered, and is entered properly.