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Software problems – Oki 10e User Manual

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Symptom: Pages curl excessively
Problem: Printing on wrong side of paper. High

humidity.

Solution: Turn paper over in tray. Note arrow on paper

package. Install paper print side down in tray.

Problem: Moisture in paper. Improper storage.
Solution: Avoid storing paper in areas of excessive

temperature changes and humidity.

Problem: High Humidity.
Solution: Recommended operating humidity: 20-80%

Software Problems

Software controls printing features. Make sure you have
selected the correct printer driver in your software. See
your software application documentation for more
information.

Symptom: Status Monitor displays Checking Status

indefinitely. The Printer Menu button is greyed and
not active.

Problem: Bi-directional communication is not being

achieved through the printer port.

Solution: Check cable for IEEE 1284. Verify PC is set for

bi-directional printing. Remove any previously-
installed printer software that may cause conflict.

Symptom: Blank pages appear between printed pages.
Problem: Number of lines per page in software is not

equal to number of lines per page of printer.

Solution: Many software packages assume 66 lines per

page; your printer default is 60. Adjust software
accordingly, or set LINES/Pg in Menu 1 to equal lines
per page in software.