Outback Power Systems Hitch DOM-OBK03 - Manual (Page 20)

Limited Outback®
Hitch Three-Year
Extended Service Plan
The Outback® Hitch ESP only applies to the electronic
components of the product. Including the console, console
mounting, tilt sensor and related cables. The term “hard-
ware” below applies only to the non-software portions of
the electronic components. Coverage for the mechanical
portions of Outback® Hitch are described in the one-year
warranty statement.
RHS,Inc. ("RHS") manufactures its hardware products
from parts and components that are in accordance with
industry standard practices. RHS warrants that the hard-
ware products it manufactures will be free from defects in
materials and workmanship. The limited plan term is three
years, beginning on the date of invoice to the original pur-
chaser.
Damage caused by shipping the product(s) to the original
purchaser is covered under this limited plan. Otherwise,
this limited plan does not cover damage due to external
causes, including accident, abuse, misuse, servicing not
authorized by RHS, usage not in accordance with product
instructions, failure to perform required preventive mainte-
nance and problems caused by use of parts and components
not supplied by RHS.
This limited plan does not cover any items that are in one
or more of the following categories: software (except for
RHS authorized revision updates), external devices (except
as specifically noted), accessories or parts added to an
Outback® Hitch system after the system is shipped from
RHS, accessories or parts that are not installed in the RHS
factory.
RHS will provide, on an exchange basis and subject to the
RHS Exchange Policy in effect on the date of the exchange,
replacement parts (up to and including a complete
Outback® Hitch system) for the Outback® Hitch
product(s) covered under this limited plan when parts
require replacement. To request service, you must call
RHS (800-247-3808) or go to outbackguidance.com for
information within the plan period. If replacement is
required, RHS will issue a Return Material Authorization
Number and will ship by UPS Next Day Air & Saturday
Delivery the replacement parts within 1 business day. You
must ship by UPS Ground Service collect the original prod-
uct(s) back to RHS in this packaging. In any instance in
which RHS issues a Return Material Authorization
Number, RHS must receive the original part(s) prior to the
expiration of the plan period in order for the replacement(s)
to be covered by the limited plan. Failure to return original
part(s) for which replacement(s) have been sent within 30
days of initial shipment will result in the issuance of an
invoice for the cost of the sent parts. RHS uses new and
reconditioned parts made by various manufacturers in per-
forming warranty repairs and building replacement prod-
ucts. If RHS repairs or replaces a product, its plan term is
the remainder of the limited plan term.
RHS MAKES NO EXPRESS WARRANTIES OR CONDI-
TIONS BEYOND THOSE STATED IN THIS LIMITED
WARRANTY STATEMENT. RHS DISCLAIMS ALL
OTHER WARRANTIES AND CONDITIONS, EXPRESS
OR IMPLIED, INCLUDING WITHOUT LIMITATION
IMPLIED WARRANTIES AND CONDITIONS OF MER-
CHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE. SOME STATES (OR JURISDICTIONS) DO
NOT ALLOW LIMITATIONS ON IMPLIED WAR-
RANTIES OR CONDITIONS, SO THIS LIMITATION
MAY NOT APPLY TO YOU.
RHS RESPONSIBILITY FOR MALFUNCTIONS AND
DEFECTS IN HARDWARE IS LIMITED TO REPAIR
AND REPLACEMENT AS SET FORTH IN THIS LIMIT-
ED WARRANTY STATEMENT. THESE WARRANTIES
GIVE YOU SPECIFIC LEGAL RIGHTS, AND YOU
MAY ALSO HAVE OTHER RIGHTS, WHICH VARY
FROM STATE TO STATE (OR JURISDICTION TO
JURISDICTION).
RHS DOES NOT ACCEPT LIABILITY BEYOND THE
REMEDIES SET FORTH IN THIS LIMITED WARRAN-
TY STATEMENT OR LIABILITY FOR INCIDENTAL
OR CONSEQUENTIAL DAMAGES, INCLUDING
WITHOUT LIMITATION ANY LIABILITY FOR PROD-
UCTS NOT BEING AVAILABLE FOR USE OR FOR
LOST DATA OR SOFTWARE.
SOME STATES (OR JURISDICTIONS) DO NOT
ALLOW THE EXCLUSION OR LIMITATION OF INCI-
DENTAL OR CONSEQUENTIAL DAMAGES, SO THE
PRECEDING EXCLUSION OR LIMITATION MAY NOT
APPLY TO YOU.
These provisions apply to the RHS Limited Outback®
Hitch Three-Year Extended Service Plan only.
RHS reserves the right to make improvements in design or
changes in specifications at any time, without incurring any
obligation to owners of units previously sold.
No one is authorized to alter, modify, or enlarge this war-
ranty nor the exclusions, limitations, and reservations.
GPS IM
PLEMENT GUIDAN CE
®
18
GPS IM
PLEMENT GUIDAN CE
®