RCA Scenium HD65W20 - Manual (Page 92)

88 Chapter 9
Reference
Scenium High Definition Television (HDTV)
Limited Warranty
What your warranty covers:
• Defects in materials or workmanship.
For how long after your purchase:
• One year from date of purchase for labor.
• One year from date of purchase for parts.
• Two years from date of purchase for the picture tube.
The warranty period for rental units begins with the first rental or 45 days from date of
shipment to the rental firm, whichever comes first.
What we will do:
• Pay an Authorized Service Center the labor charges to repair your unit.
• Pay an Authorized Service Center for the new, or at our option, refurbished replacement
parts and picture tube required to repair your unit.
How you get service:
• Call 1-866-SCENIUM and have your unit’s date of purchase and model/serial number
ready.
• A representative will troubleshoot your problem over the phone.
• If the representative determines that you should receive service, they will provide you
with the name(s) of the Authorized Service Center in your area.
• Contact the Service Center and arrange for home or pick up, repair, and return service,
provided that your unit is located within the geographic territory covered by an
Authorized Service Center. If not, you must take your unit to the Service Center location
at your own expense, or pay for the cost the Service Center may charge to transport your
unit to and from your home.
• Proof of purchase in the form of a bill of sale or receipted invoice which is evidence that
the product is within the warranty period must be presented to obtain warranty service.
For rental firms, proof of first rental is also required.
What your warranty does not cover:
• Customer instruction. (Your Owner’s Manual describes how to install, adjust, and
operate your unit. Any additional information should be obtained from your dealer.)
• Installation and related adjustments.
• Damage resulting from non-approved installation methods.
• Signal reception problems not caused by your unit.
• Damage from misuse or neglect.
• Batteries.
• Images burnt onto the screen.
• A television that has been modified or incorporated into other products, or is used for
institutional or other commercial purposes.
• A unit purchased or serviced outside the U.S.A.
• Acts of nature, such as but not limited to lightning damage.