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Ricoh feeder User Manual

Page 69

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When a Message is Displayed

63

4

Cannot find "XXX"

scanner used for

the previous

scan. "YYY" will

be used instead.

(“XXX” and “YYY” indi-
cate scanner names.)

• The main power

switch of the previ-
ously used scanner is
not set to “On”.

• The machine is not

connected to the net-
work correctly.

• Check whether the main power

switch of the scanner used for the
previous scan is turned off.

• Check the previously used scanner

is connected to the network correct-
ly.

• Cancel the Personal Firewall of the

client computer.

• Use an application such as telnet to

make sure SNMPv1 or SNMPv2 is
set as the machine’s protocol. See
“Network Settings”, General Set-
tings Guide and “Using telnet”,
Network Guide.

• Select the scanner used for the pre-

vious scan.

Error has oc-

curred in the

scanner driver.

An error has occurred in
the driver.

• Check whether the network cable is

connected correctly to the client
computer.

• Check whether the Ethernet board

of the client computer is recognized
correctly by Windows.

• Check whether the client computer

can use the TCP/IP protocol.

Communication er-

ror has occurred

on the network.

A communication error
has occurred on the net-
work.

Check whether the client computer can
use the TCP/IP protocol.

Scanner is in use

for other func-

tion. Please wait.

A function of the machine
other than the scanner
function is being used
such as the copier func-
tion.

Wait for a while and reconnect.

Insufficient

memory. Close all

other applica-

tions, then re-

start scanning.

Memory is insufficient.

• Close all the unnecessary applica-

tions running on the client computer.

• Uninstall the TWAIN driver, and

then reinstall it after restarting the
computer.

No User Code is

registered. Con-

sult your system

administrator.

Access is restricted with
user codes.

Contact the administrator of the ma-
chine.

Any of Login User

Name, Login Pass-

word or Driver

Encryption Key is

incorrect.

The entered login user
name, password, or driv-
er encryption key was in-
valid.

• Check the login user name, login

password, and driver encryption
key.

• Permission to use this function has

not been granted. Contact the ad-
ministrator.

Message

Cause

Solution