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Duplex ❖ connect copy – Ricoh feeder User Manual

Page 38

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Troubleshooting When Using the Copy Function

32

2

Duplex

Connect Copy

Problem

Cause

Solution

Cannot print in duplex
mode.

You have selected a tray
which is set to [1 Sided
Copy]

in [Tray Paper Set-

tings]

in [System Settings].

Set the tray to [2 Sided Copy] in [Tray Pa-
per Settings]

in [System Settings]. See

“System Settings”, General Settings
Guide.

Copies are not in correct
order.

You placed the originals
in the incorrect order.

When placing a stack of originals in the
ADF, the last page should be on the bot-
tom.

If you place an original on the exposure
glass, start with the first page to be cop-
ied.

When using Duplex,
copy is made Top to Bot-
tom even though [Top to
Top]

is selected.

You placed the originals
in the wrong orientation.

Place the original in the correct orienta-
tion. See “Original Orientation”,
Copy/Document Server Reference.

Problem

Cause

Solution

You cannot staple,
punch, or Z-fold.

The main and sub-ma-
chines do not have the
same option installed.

Press [Connect Copy] to cancel Connect
Copy.

You get different copy re-
sults from the main and
sub-machines.

The Copy Quality setting
differs on the two ma-
chines.

Make the same Copy Quality setting
one the two machines.