My device does not recognize my media card – Blackberry 9000 User Manual
Page 104
• If you are trying to open a media file on your BlackBerry® device and your device is connected to your computer, disconnect your
device from the computer or turn off mass storage mode.
• If you are trying to open a media file on your computer using mass storage mode, verify that you have closed the media manager
tool of the BlackBerry® Desktop Manager.
• If you are trying to open a media file on your computer using the media manager tool of the BlackBerry Desktop Manager, verify
that mass storage mode is turned off on your device.
• If you encrypted the media files on your media card using an encryption key that your device generated and you are trying to
open an encrypted media file using your computer or a device other than the BlackBerry device that you used to encrypt the file,
insert the media card into the BlackBerry device that you used to encrypt the file. In the memory options, change the Encryption
Mode field to None or Security Password.
Related topics
Turn on mass storage mode, 100
Encrypt the files in the device memory and on a media card, 100
My device does not recognize my media card
Disconnect your BlackBerry® device from your computer. Turn off mass storage mode. Format the media card.
Related topics
Turn off mass storage mode, 101
Format the device memory or a media card, 99
My device is not using the correct ring tone or Home screen background
If you are using a ring tone or Home screen background picture that you encrypted in the device memory or on the media card using your
BlackBerry® device password and you reset your device, unlock your device.
Related topics
User Guide
Media
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