Ricoh 3260 User Manual

Page 104

Troubleshooting

[Invalid Winsock version. Please use version 1.1 or higher.]

Install the operating system of the com-
puter or copy Winsock from the operat-
ing system CD-ROM.

[No response from the scanner.]

• Check whether the machine is con-

nected to the network correctly.

• The network is crowded. Wait for a

while, and then try to reconnect.

[No User Code is registered. Consult your system admin-
istrator.]

Access is restricted with user codes. Con-
sult the system administrator of the ma-
chine.

[Please call your service representative.]

An unrecoverable error has occurred in
the machine. Call your service represent-
ative.

[Scanner is in use for other function. Please wait.]

A function of the machine other than the
scanner function is being used such as the
copier function. Wait for a while and re-
connect.

[Scanner is not available. Check the scanner connection
status.]

• Check whether the main power

switch of the machine is turned off.

• Check whether the machine is con-

nected to the network correctly.

• Deselect the personal firewall func-

tion of the client computer.

• Use an application such as telnet to

make sure SNMPv1 or SNMPv2 is set
as the machine’s protocol. For details,
see Network Guide.

[Scanner is not available on the specified device.]

The TWAIN scanner function cannot be
used on this machine. Contact your serv-
ice representative.

[Scanner is not ready. Check the scanner and the options.]

Check whether the ADF cover is closed.

[The name is already in use. Check the registered names.]

You tried to register a name that is al-
ready in use. Use another name.

[The login user name, login password, or driver encryp-
tion key entered is invalid.]

• Check the login user name, login pass-

word, and driver encryption key.

• Permission to use this function has not

been granted. Contact the machine
administrator.

Message

Causes and solutions