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Advanced functions, systems and settings, Transferring a call to another extension – RCA VISYS H5450 User Manual

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Advanced Functions, Systems and Settings

Transferring a Call to Another Extension

The Call Transfer function allows the user to move a call from one extension to

another. There are two types of call transfer: Announced and Unannounced.

Announced Call Transfer

Announced call transfer allows the user to talk to the person that will receive the

transfer before actually transferring the call.
1. To make an announced call transfer from the Cordless Handset, press the

soft button.

2. Press 5 or 6 on the

Navigation button to locate the “Xfer” option.

3. Press the

soft button.

NOTE: To cancel call transfer at any time, press the

soft button.

4. Enter a valid two-digit extension, or extension group using the keypad.

The Cordless Handset will page the selected extension(s).

5. If the paging is not answered for 30 seconds, the call transfer will be cancelled,

and the display will show “Paging out” for a few seconds.

6. After the paged extension (or one of the paged extensions) picks up and talks,

end the call to complete the announced call transfer.

Unannounced Call Transfer

Unannounced call transfer allows the user to transfer the call without talking to the

person who will receive the transfer. If an unannounced call transfer is not answered,

the call will be handled by Auto Attendant if it is turned on. The call will go to Voice

Mail if Voice Mail is turned on and Auto Attendant is turned off. The call will keep

ringing if both Auto Attendant and Voice Mail are turned off.

Advanced Functions, Systems and Settings