About the warranty and servicing – Ricoh CAMERA RDC-i500 User Manual
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About the Warranty and Servicing
1. This product is backed by a one-year limited warranty. During the warranty
period, which starts from the date of purchase, any defective parts will be
repaired free of charge. In the event of a camera malfunction, contact the
dealer from which you purchased the camera or your nearest Ricoh service
office. Please note that you will be not be reimbursed for the cost of bringing
the camera to the Ricoh service office.
2. This warranty does not cover any damage resulting from:
➀
failure to follow the instructions in the instruction manual;
➁
repair, modification or overhaul not conducted by an authorized service
center listed in the instruction manual;
➂
fire or natural disaster;
➃
improper storage, such as exposing the camera to high temperatures,
humidity, or mothballs; storing it with a leaking battery; storing the
camera in a dirty condition so that it becomes moldy; or otherwise
insufficiently caring for the camera;
➄
Submergence; exposure to floods or spilled alcoholic or other beverages;
allowing sand or mud to enter the camera; exposure to physical shocks;
or dropping of the camera.
3. After a full year has passed from the purchase date, you will be liable for all
repair fees, including those incurred at an authorized service center.
4. You will be liable for all repair fees, even within the warranty period, if the
warranty card is not attached or if the distributor’s name or the purchase
date have been changed or are not indicated on the card.
5. Expenses for overhaul and thorough inspection by special request of the
customer will be charged to the customer, whether or not they are incurred
during the warranty period.
6. This warranty only applies to the camera and not to the accessories, such
as the case and strap, nor does it apply to the battery and other
consumables provided.
7. Any consequential damages arising from failure of the camera, such as
expenses incurred in taking pictures or loss of expected profit, will not be
reimbursed whether they occur during the warranty period or not.
8. The above provisions refer to repairs offered free of charge, and do not limit
your legal rights. The intention of the above provisions is also described in
the warranty card provided with this camera.
9. Parts essential to the servicing of the camera (that is, components required
to maintain the functions and quality of the camera) will be available for a
period of seven years after the camera is discontinued. However, as some
parts are kept for a longer period, do not hesitate to contact your distributor
or nearest Ricoh service office even after the seven-year period.
10. Please note that if the camera is seriously damaged by flooding,
submergence, infiltration of sand or mud, violent shocks or dropping, the
camera may not be repairable, and restoration to its original condition may
be determined to be impossible.