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Troubleshooting – RCA RCU404 User Manual

Page 13

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13

Troubleshooting

Problem: The remote can’t be programmed to operate

your component.

• You may be too far away from the component or at a

wrong angle. This remote uses IR (infrared) technology
to communicate with components. The remote sends the
code and the component’s IR sensor reads the code.
Therefore, there must be an unobstructed path between
the remote and the IR sensor on the component. Move
closer and make sure you point the remote at the
component (VCR when programming the

VCR

key;

TV when programming the

TV

key; cable box or satellite

receiver when you’re programming the

DBS•CABLE

key;

DVD Player when programming the

DVD•AUX

key).

• If you’ve entered all of the codes for your brand that

are in the accompanying Code List and followed the
instructions, try one of the Code Search methods
(See Code Search on page 9).

• You must put the remote in the correct mode by pressing

the corresponding component key (

TV

,

VCR

,

DVD•AUX

,

or

DBS•CABLE

) so the remote knows which component

you want to operate.

• To program the 4 component universal remote to operate

a combination unit (TV/VCR or TV/DVD), first try the
VCR or DVD codes for your brand. Some units, however,
require that you program both the TV key (using the TV
codes) and the VCR or DVD•AUX key (using the VCR or
DVD codes) for full operation.

• To program the 4 component universal remote to operate

a combination unit (VCR/DVD), program the VCR key
using the VCR codes and then program the

DVD•AUX

key using the DVD codes.

Problem: The indicator light does not light when you press a key.

• You must put the remote in the correct mode by pressing

the corresponding component key (

TV

,

VCR

,

DVD•AUX

,

or

DBS•CABLE

) so the remote knows which component

you want to operate.

• You may have pressed an invalid key for the mode the

remote is in (for example,

REC

only works in VCR Mode).

• Make sure the batteries are properly installed.
• Replace the batteries with two new AAA batteries.

Reprogramming may be required.

Problem: The remote does not operate your component.

• You must put the remote in the correct mode by pressing

the corresponding component key (

TV

,

VCR

,

DVD•AUX

,

or

DBS•CABLE

) so the remote knows which component

you want to operate.

• Remove any obstacles between the remote and the

component. Make sure to aim the remote at the IR
sensor on the component.

• Make sure the batteries are properly installed

(See Battery Installation on page 3).

• Replace the batteries with two new AAA batteries.

Reprogramming may be required.

• Reset the remote. Remove the batteries, then press and

hold the number 1 key on the remote for several seconds
to reset the microprocessor inside the remote. Release the
number 1 key, reinstall the batteries, and try the remote
again. Reprogramming will be required.

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