NETGEAR RangeMax Next Wireless PCI Adapter WN311T User Manual
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NETGEAR RangeMax NEXT Wireless PCI Adapter WN311T User Manual
4-2
Troubleshooting
v2.0, February 2007
Throughput is only 54 Mbps.
The WN311T Wireless PCI Adapter can operate at faster
speeds. You are probably connecting to a standard 802.11g
network. See
Chapter 3, “Wireless Network Performance”
help in understanding how to get the best performance from
your WN311T Wireless PCI Adapter.
The Smart Wizard keeps asking me to save
settings.
If you change the settings the Smart Wizard offers you the
chance to save the changes. To avoid this prompt, simply click
Apply
before you close the Smart Wizard.
Two WN311T icons are in the system tray.
You have an older software version installed on your system
and it needs to be removed. See
“Upgrading the WN311T Software”
.
I can connect to the access point, but not
the other computers on the network or to
the Internet.
This could be a physical layer problem or a network
configuration problem.
1. Check to make sure that the access point is physically
connected to the Ethernet network.
2. Make sure that the IP addresses and the Windows
networking parameters are all configured correctly. See
the link to
“Internet Networking and TCP/IP Addressing:” in
.
3. Restart the cable or DSL modem, router, access point, and
computer.
Viewing the IP address.
To view the WN311T Wireless PCI Adapter IP address, click
the WN311T icon to open the Smart Wizard. Then check the
IP address in the About page.
No IP address is assigned to the WN311T
Wireless PCI Adapter.
This may occur if you upgraded your WN311T Wireless PCI
Adapter software and did not reboot your system.
• Either restart your computer, or connect to a different access
point.
• It does not usually help to shut down the Smart Wizard or
disable/enable the card.
Table 4-1. Troubleshooting Tips (continued)
Problem
Action