Index – Nortel Networks 1000 User Manual
Page 51
Index
53
Index
A
About the IP Phone 2007 7
Activity code 29
Agent and MQA login options 23
Agent and Supervisor features 21
Agent features 27
Agent key 35
Agent login 21
Agent logout 26
Answer ACD calls 27
Answer Agent 34
Answer Emergency 35
Attendant 43
AutoDial 43
B
C
Calibrate the touch panel 16
Call Agent 36
Cleaning the telephone screen 17
Communication Server 1000 43
Contact your supervisor 32
Copy key 12, 43
D
Date/Time display 43
Default login 25
Directory key 11, 43
Directory Number (DN) 43
Display Agent status 40
Display Queue 38
E
Emergency 30
Expand to PC key 12, 43
F
Fastbusy signal 44
Feature display 44
Fixed key 44
Force Call 28
G
H
Handsfree 44
Headset key 11, 44
Hold key 9, 44
I
Indicator status 45
Information display 44
Information line 44
Interflow 36
Interrupted dial tone 44
L
Line (DN) key 9
Local Area Network 7
Login with Agent ID and MQA 22