NEC SP B-Series - Manual (Page 68)

4-2 Maintenance and Troubleshooting
This section provides information on maintaining and troubleshooting the
Direction SP B-Series computers.
Also included in this section are system error beep code descriptions and a
procedure for replacing the CMOS battery.
The following table lists NEC CSD service and information telephone numbers.
NEC CSD Service and Information Telephone Numbers
Service Telephone Number
To contact the NEC CSD Direction Technical
Support Center (TSC): In the U.S., call 1 (888) 632-2678
To order spare parts: In the U.S., call 1 (800) 233-6321
In Canada, call 1 (800) 727-2787
To contact Customer Service about service and
contract warranty issues: Call 1 (888) 632-9128
To log onto the NEC CSD Electronic Bulletin Board
System (BBS) to download drivers and the latest
BIOS for ROM flashing: Call 1 (916) 379-4499
For information about NEC CSD products, call
FaxFlash
SM (use the automated service to have the
latest Technical Information Bulletins sent to your
fax machine 24 hours a day):
In the U.S., call 1 (888) 329-0088
call 1 (888) FAX-0088
Outside the U.S., call 1 (916) 379-4780
To send technical questions over email: [email protected]
To fax technical questions to customer support: In the U.S., fax 1 (801) 578-5101
To access the NEC CSD website: www.nec-computers.com
To access the NEC CSD FTP site: ftp.neccsdeast.com
Maintenance
This subsection contains general information for cleaning and checking the
system, keyboard, mouse, and monitor.
The system, keyboard, mouse, and monitor require cleaning and checking at
least once a year, and more often if operating in a dusty environment. No other
scheduled maintenance or lubrication is required.
!
WARNING
Unplug all power cords before performing any maintenance.
Voltage is present inside the system and monitor even after
the power button is off. All voltage is removed only when the
power cord is unplugged.