NETGEAR DGND3300 - Manual (Page 99)

RangeMax Dual Band Wireless-N Modem Router DGND3300 User Manual
Troubleshooting 7-1
v1.0, March 2009
Chapter 7
Troubleshooting
This chapter provides information about troubleshooting your RangeMax Dual Band Wireless-N
Modem Router. After each problem description, instructions are provided to help you diagnose
and solve the problem. As a first step, review the Quick Tips.
This chapter includes the following sections:
• Quick Tips
• “Troubleshooting with the LEDs” on page 7-2
• “Cannot Access the Internet” on page 7-5
• “Troubleshooting a Network Using the Ping Utility” on page 7-7
• “Problems with Date and Time” on page 7-9
• “Wireless Connectivity” on page 7-9
Quick Tips
This section describes tips for troubleshooting some common problems.
Tip: NETGEAR provides helpful articles, documentation, and the latest firmware
updates at http://www.netgear.com/support .
Table 7-1. Quick Tips
Recommendation Instructions
You can turn off the dome lights for the
modem router. Tap the dome to turn off the lights. These lights identify the
activity of the eight internal antennas, flashing to show which
combination of antennas is receiving the strongest signals.
Be sure to restart your network in this
sequence.
1. Unplug the modem router.
1. Turn off the computers.
2. Plug in the modem router. Wait 1 minute.
3. Turn on the computers.