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English – Eizo RADIFORCE RX211 User Manual

Page 41

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7. Troubleshooting

Problems

Points to check with possible solutions

19. Hissing noises emanate from the monitor.

• This monitor has a fan built-in to suppress the

inside temperature increase. The noise could be
heard depending on the installation location, but
it's not an abnormality in function.

• For example, if the monitor is placed near the

wall, make more room between the monitor and
the wall.

20. The monitor turns off while in use and no picture

appears on the screen.

• The monitor automatically turns off when the

internal temperature becomes excessive. If the
temperature remains too high the monitor will turn
off again within one minute, even after the power
switch has been touched again.

• Move the installation location or change the

installation environment and turn power on again
after a few minutes.
· Make sure the air vents are not blocked.
· Make sure high temperature equipment is not

located nearby.

• Contact an EIZO dealer when the power switch

fails to restart the monitor even after its location is
moved.

NOTE

Do not block the ventilation slots on the

cabinet and do not install the monitor in a
closed space.

21. The monitor connected with the USB cable is not

detected. / USB devices connected to the monitor
does not work.

• Check whether the USB cable is connected

correctly.

• Change the USB port to another one. If the PC or

peripheral devices works correctly by changing
the USB port, contact your local dealer. (Refer to
the manual of the PC for details.)

• Please perform the followings to check the status.

• Reboot the PC.
• Connect the PC and peripheral devices directly.

• If the PC or peripheral devices works correctly

without connecting each other via the monitor
(working as a USB hub), please contact your local
dealer.

• Check whether the PC and OS are USB

compliant. (For USB compliance of the respective
devices, consult their manufacturers.)

• Check the PC’s BIOS setting for USB. (For

details, refer to the manual of the PC.)

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