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Nokia 3360 EN User Manual

Page 16

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Have the right information available

We recommend that you have the following information available before
you contact the Nokia Customer Service department:

The phone’s model number (3360)

Electronic serial number (ESN)

Your ZIP code

The serial number is on the phone’s label.

• YOUR PHONE’S LABEL

The label is on the back of your phone (under the battery). It contains
important information about your phone, including the model and serial
numbers.

Please do not remove or deface the label.

Nokia recommends that you note this information on the first page of
this guide.

Have the phone or accessory handy

Whether you’re calling about your phone or an accessory, have the equip-
ment with you when you call. For example, if you’re calling about a headset,
please have it handy. That way, if a Nokia representative asks a specific
question about the accessory, you will have it available for quick reference.

Nokia Customer Care Center, USA Customer Service, Canada

Nokia Mobile Phones, Inc.
7725 Woodland Center Boulevard,
Suite #150
Tampa, Florida 33614

Tel: 1-888-NOKIA-2U

(1-888-665-4228)

Fax: 1-813-249-9619
TTY: 1-800-24-NOKIA

(1-800-246-6542)

(for the hearing impaired only)

Nokia Products Ltd.
575 Westney Rd. South
Ajax, Ontario L1S 4N7

Tel: 1-888-22-NOKIA

(1-888-226-6542)

Fax: 1-905-427-1070