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Online, How to get help – Nortel Networks NN47230-301 User Manual

Page 12

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12

Preface

Release Notes for the Nortel Secure Network Access Solution, Software
Release 1.0 (320850-A)

Release Notes for Enterprise Switch Manager (ESM), Software Release
5.1 (209960-H)

Using Enterprise Switch Manager Release 5.1 (208963-F)

Online

To access Nortel technical documentation online, go to the Nortel web site:

www.nortel.com/support

You can download current versions of technical documentation. To locate
documents, browse by category or search using the product name or
number.

You can print the technical manuals and release notes free, directly from
the Internet. Use Adobe* Reader* to open the manuals and release notes,
search for the sections you need, and print them on most standard printers.
Go to the Adobe Systems site at

www.adobe.com

to download a free copy

of Adobe Reader.

How to get help

If you purchased a service contract for your Nortel product from a distributor
or authorized reseller, contact the technical support staff for that distributor
or reseller for assistance.

If you purchased a Nortel service program, use the

www.nortel.com/help

web page to locate information to contact Nortel for assistance:

To obtain Nortel Technical Support contact information, click the
CONTACT US link on the left side of the page.

To call a Nortel Technical Solutions Center for assistance, click the
CALL US link on the left side of the page to find the telephone number
for your region.

An Express Routing Code (ERC) is available for many Nortel products and
services. When you use an ERC, your call is routed to a technical support
person who specializes in supporting that product or service. To locate the
ERC for your product or service, go to the

www.nortel.com/help

web page

and follow these links:

Step

Action

1

Click CONTACT US on the left side of the HELP web page.

2

Click Technical Support on the CONTACT US web page.

Nortel Secure Network Access Switch Software Release 1.6.1

Installing and Using Security and Routing Element Manager (SREM)

NN47230-301

02.01

Standard

1.6.1

16 July 2007

Copyright © 2007, Nortel Networks

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