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Interpret led displays – Promise Technology SuperSwap 4600 User Manual

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SsuperSwap 4100 User Manual

18

Troubleshooting is based on observing and analyzing LED colors. There are
three types of LEDs on SuperSwap 4600:

Enclosure

– Reports enclosure conditions including voltage,

termperature and fan speed

Status

– Reports specific disk drive conditions

Activity

– Reports read and write activity on each disk drive

The chart below lists the meanings of the various LED states:

Interpret LED Displays

Event: A Status

LED is steady green

Cause: This is the normal condition when the computer has fully booted and the
disk drive is ready.

LEDs

State

Status

Activity

Enclosure

Green

Disk drive is present
and ready

Disk drive is present
and ready

Normal status

Blinking

n/a

Read/write activity

n/a

Amber

Disk drive:

is spinning up

is critical

is rebuilding

reports a SMART
error

n/a

1 incident
(see below)

Enclosure is critical
but still functional

Attention required

Red

Disk drive:

is offline

is not installed

n/a

2 or more incidents
(see below)

Dark

Power is off

Disk drive:

has failed

is not installed

Disk drives are
spinning up

An incident refers to one occurance of out-of-range voltage, temperature or fan
speed. Any incident requires immediate attention.