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Resolving problems with the touchscreen – Parker Hannifin PA Series User Manual

Page 49

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Chapter 4: Maintaining the PowerStation

Resolving Problems

PA PowerStation User Guide

4-12

1

Press Exit on the MachineShop Shell menu.

2

Run ROM-DOS Edit by typing NED and then the file name that you

want to edit.

3

You may also use the Flashback Utility to reformat the CF card with

the default PA PowerStation files.

Important: You cannot load the touchscreen driver and a serial mouse

driver such as MOUSE.COM simultaneously. The PA

PowerStation will only load the driver that is specified first in

the AUTOEXEC.BAT file.

Resolving Problems with the Touchscreen

This section describes the problems that may occur with the touchscreen

and the subsequent solutions to these problems.

After startup, the touchscreen doesn’t work properly, the calibration is

incorrect, or the touchscreen makes a chirping noise

1

If the PA PowerStation is operating correctly otherwise, restart the

unit.

2

The touchscreen calibration might be in error. See Calibrating the

Touchscreen on page 4-2 of this manual for instructions on how to

calibrate the touchscreen.

3

Check the AUTOEXEC.BAT file. See Appendix B of this manual for

information about the command lines that should appear in the

AUTOEXEC.BAT file.
a. Verify that the touchscreen drivers are loaded. Look for the

following lines in the AUTOEXEC.BAT file:

SET TOUCH_PATH=C: \HAMMOUSE

CALL %TOUCH_PATH% \TS.BAT

b. Verify that a serial mouse driver such as MOUSE.COM is not

loading before the touchscreen driver. Look for the following line

in the AUTOEXEC.BAT file:

C:\MOUSE.COM

c. Remove the line if it is found anywhere other than where it is

shown in the default AUTOEXEC.CTC listing. See Appendix B.

After calibrating the touchscreen, either the touchscreen doesn’t work properly

or the cursor doesn’t follow your finger

1

If using a serial mouse, make sure the serial port (COM2 only) is

configured for RS-232.

2

The internal touchscreen cable connection may be loose,

disconnected, or improperly connected. Call customer service. See

Product Technical Support on page 1-5 of this manual.