Parker Hannifin PA Series - Manual (Page 10)

Chapter 1: Introduction Customer Support Services
PA PowerStation User Guide
1-5
Product Technical Support
The Product Technical Support department welcomes any questions that
might arise as you develop or run your applications. We offer
complimentary support for all customers, including end users, original
equipment manufacturers (OEM), system integrators or distributors.
If you have a question about the PA PowerStation, be sure to complete the
following steps:
• Check any release notes that shipped with the unit. These notes
provide important information about the PowerStation.
• Consult the documentation and other printed materials included with
the PowerStation.
• Review Chapter 4, Maintaining the PowerStation.
• Visit the Parker Automation - CTC Web site and register for the support
forum. You can find the support forum by clicking on the Support tab
from the Web site’s home page: http://www.ctcusa.com.
If you cannot find a solution using one of the above sources, contact our
Product Technical Support department at 513-248-1714, 8:00am to
5:00pm Eastern Standard time.
Technical Training
Parker Electromechanical offers training on all of our products, either at
Parker in our state-of-the-art training facility, or at your site.
You can contact the Training Coordinator by telephone or e-mail:
• Telephone: 1-800-233-3329
• E-mail Parker Training: [email protected]
You can view a current training schedule on our web site at
www.ctcusa.com or www.parkermotion.com.