Getting help (continued) – Pitney Bowes ADDRESSRIGHT DA550 User Manual
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Pitney Bowes DA500/DA550 Operator Guide
1 • DA500/DA550 Printer - Overview
Before You Call...
Please see Chapter 6, Troubleshooting, for a description
of common problems and their solutions. If you need to
call, please have the following information at hand:
•
Product name: DA500/DA550.
•
Serial number: See back of unit.
•
Nature of problem: What happens and when does
it happen?
•
The steps you've already taken to solve the prob-
lem and the results.
Getting Help
(continued)
Phone Support
If you need technical support, call the Pitney Bowes
Customer Care Center at:
1-800-522-0020
The World Wide Web
We encourage you to visit our web site at:
http://www.pb.com/support
Online Help
The DA500/DA550 Print Driver has a built-in help system.
To get to the driver, click on Properties from Windows
print dialog box. Right-click on items in question for the
"What's This" Help button.
If you're using Pitney Bowes programs such as Envelope
Designer™ or SmartMailer™, press the F1 key while
you're using the program to display information about the
open screen. Select the Help menu to display a list of
topics or search for a term. Refer to the documentation
supplied with these programs for more information.