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How survivability works, How survivability works –45 – Polycom 4300T User Manual

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Configuring the 4300T

3 - 45

Call processing server connectivity status indicators

Support for multiple call processing servers using DNS

Reporting of the currently active call processing server in environments

using multiple call processing servers

Local call switching between VoIP endpoints and premises based PSTN

gateways during WAN link failures or other failures that prevent

connectivity to network based call processing servers

Calling features such as transfer, hold and conference are provided by

V

2

IU Series appliances

Simplified setup that creates a local dial plan in the V

2

IU appliance by

monitoring traffic to network based call processing servers

How survivability works

The V

2

IU appliance automatically creates a local dialing plan by monitoring

the registration requests sent by LAN based SIP user agents as they register

with the network based call processing server. In creating this dial plan the

V

2

IU appliance now has knowledge of all local SIP user agents installed on its

LAN interface. This dial plan will be used during fallback mode of operation

when the V

2

IU appliance provides local call switching between user agents

and/or a LAN side PSTN gateway.
V

2

IU appliances continuously monitor the status of connectivity to network

based call processing servers using application layer heartbeat messages.

Configuration settings in V

2

IU appliances control how often messages are sent

to the call processing server and how quickly the server will be declared

unreachable in the event of a failure. The use of application layer messages

provides the added benefit of detecting the failure condition where an V

2

IU

appliance has IP connectivity to the call processing server but the call

processing server software itself is not functioning properly.
Once a call processing server has been declared unreachable V

2

IU appliances

enter fallback mode and perform call processing for local SIP user agents. A

SIP PSTN gateway can also be installed at the branch office on the LAN side of

the V

2

IU appliance and used for inbound and outbound calling during

fallback mode. To maximize utilization of this gateway it can also be used

when call switching is being performed by the network based call processing

server.
Once connectivity to the network based call processing server is restored the

V

2

IU appliance will automatically turn control of all subsequent call requests

over to the softswitch. Calls in progress that were established while the V

2

IU

appliance was in fallback mode will not be disrupted when connectivity is

restored to the network based call processing server.
Redundant or multiple call processing servers can be used in conjunction with

V

2

IU Series appliances to further enhance the availability of voice services.

V

2

IU appliances will use DNS SRV records from a DNS server to obtain a