7 multi-function station, Help 74 – Panasonic KX-FLB811 User Manual

Page 76

9. Help

For assistance, please visit http://www.panasonic.com/consumersupport

9.3.7 Multi-Function Station

I pressed the remote
access code to access the
answering machine
remotely, but the line was
disconnected.

The code may include “#” which is used for certain features
provided by telephone companies. Change the code on the
answering machine to another number which does not include “#”.

Callers complain that they
cannot send a document.

There is no room left in memory of your answering machine to
record voice messages. See the operating instructions of the
answering machine and erase unnecessary messages.

You set the answering machine to only give a greeting message.

Problem

Cause & Solution

I cannot recognize the last
part of an item in the list of
the [One Touch],
[

Directory], [Journal] or

[

Caller ID] when using

Remote Control.

Put the cursor on the line between the buttons. The cursor changes
shape and you can expand the area by dragging or double-clicking.

I cannot scan.

When scanning at a high resolution, a large amount of available
memory is required. If your computer warns of insufficient memory,
close other applications and try again.

The unit is in use. Try again later.

There is not enough space on the hard disk. Delete unnecessary
files and try again.

Restart the computer, and try again.

Check the connection between the computer and the unit (page
48).

You attempted to scan a document longer than the paper size
which you set. Change the setting or divide the document into the
appropriate paper size, and try again.

If you use the Fast User Switching feature in Windows XP, make
sure no other users are logged in to your computer.

The document is not fed
into the unit when using
the unit as a scanner.

Remove the document in the auto document feeder and re-insert it.

Even after clicking
[

Cancel], scanning

continues.

Please wait. It may take a while for the cancel request to be
accepted.

I cannot find the unit as
the target device from the
list when using PC FAX
and Remote Control.

The unit will be displayed after the printer driver has been installed.

A printing error occurred
while using PC FAX and
Remote Control.

The printer driver is used for PC FAX and Remote Control. The
transmission error will be displayed as the printing error.

Problem

Cause & Solution

FLB811-PFQX2307ZB-en.book Page 74 Thursday, February 16, 2006 3:57 PM