Linksys BEFW11S4 User Manual

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C. In the command prompt, type ping 192.168.1.1 and press the Enter key.

• If you get a reply, the computer is communicating with the Router.
• If you do NOT get a reply, please check the cable, and make sure Obtain

an IP address automatically is selected in the TCP/IP settings for your
Ethernet adapter.

D. In the command prompt, type ping followed by your WAN or Internet IP

address and press the Enter key. The WAN or Internet IP Address can be
found in the web inter-face of the Router. For example, if your WAN or
Internet IP address is 1.2.3.4, you would enter ping 1.2.3.4 and press the
Enter key.

• If you get a reply, the computer is connected to the Router.
• If you do NOT get a reply, try the ping command from a different com-

puter to verify that your original computer is not the cause of the prob-
lem.

E. In the command prompt, type ping www.yahoo.com and press the Enter

key.

• If you get a reply, the computer is connected to the Internet. If you can-

not open a webpage, try the ping command from a different computer to
verify that your original computer is not the cause of the problem.

• If you do NOT get a reply, there may be a problem with the connection.

Try the ping command from a different computer to verify that your orig-
inal computer is not the cause of the problem.

3. I am not getting an IP address on my Internet connection.
A. Refer to “Problem #2, I want to test my Internet connection” to verify that

you have connectivity.

B. If you need to register the MAC address of your Ethernet adapter with your

ISP, please see “Appendix D: Finding the MAC address and IP Address for
Your Ethernet Adapter.” If you need to clone the MAC address of your
Ethernet adapter onto the Router, see the MAC Address Clone section of
“Chapter 5: Using the Router’s Web-based Utility” for details.

C. Make sure you are using the right Internet settings. Contact your ISP to see

if your Internet connection type is DHCP, Static IP Address, or PPPoE
(commonly used by DSL consumers). Please refer to the Setup section of
“Chapter 5: Using the Router’s Web-based Utility” for details on WAN or
Internet settings.

D. Make sure you have the right cable. Check to see if the Internet LED is

solidly lit.

E. Make sure the cable connecting from your cable or DSL modem is con-

nected to the Router’s Internet port. Verify that the Status page of the
Router’s web interface shows a valid IP address from your ISP.

• Click the OK button in the Internet Protocol (TCP/IP) Properties win-

dow, and click the OK button in the Local Area Connection Properties
window.

• Restart the computer if asked.

For Windows XP:
The following instructions assume you are running Windows XP with the
default interface. If you are using the Classic interface (where the icons and
menus look like previous Windows versions), please follow the instructions
for Windows 2000.

• Click Start and Control Panel.
• Click the Network and Internet Connections icon and then the

Network Connections icon.• Right-click the Local Area Connection
that is associated with the Ethernet adapter you are using, and select the
Properties option.

• In the This connection uses the following items box, highlight Internet

Protocol (TCP/IP), and click the Properties button. Make sure that
Obtain an IP address automatically and Obtain DNS server address
automatically are selected.

• Click the OK button in the Internet Protocol (TCP/IP) Properties win-

dow, and click the OK button in the Local Area Connection Properties
window.

• Restart the computer if asked.

For Windows NT 4.0:

• Click Start, Settings, and Control Panel. Double-click the Network

icon.

• Click the Protocol tab, and double-click on TCP/IP Protocol.
• When the window appears, make sure you have selected the correct

Adapter for your Ethernet adapter and set it for Obtain an IP address
from a DHCP server.

• Click the OK button in the TCP/IP Protocol Properties window, and

click the Close button in the Network window.

• Restart the computer if asked.

B. Open a command prompt.

• For Windows 95, 98, and Me, please click Start and Run. In the Open

field, type in command. Press the Enter key or click the OK button.

• For Windows NT, 2000, and XP, please click Start and Run. In the

Open field, type cmd. Press the Enter key or click the OK button.