Lenovo THINKSERVER 3797 User Manual
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documentation for the associated controller and management or
controlling software to verify that the controller is correctly configured.
Problem determination information is available for many devices such as
RAID and network adapters.
For problems with operating systems or Lenovo software or devices,
complete the following steps.
Note: Changes are made periodically to the Lenovo Web site. The
actual procedure might vary slightly from what is described in this
document.
a) Enter your product number (machine type and model number) or
select Servers and Storage from the Select your product list.
b) From Family list, select ThinkServer, and click Continue.
c) Click Downloads and drivers to download firmware updates.
d) Click User’s guides and manuals for documentation.
c. Lenovo Hints and Tips document known problems and suggested
solutions.
To search for hints and tips, complete the following steps (the actual
procedure might vary slightly from what is described in this document):
Note: Changes are made periodically to the Lenovo Web site.
1) Go to
2) Select Servers and Storage from the Product list.
3) From the Family list, select ThinkServer RD210 and click Continue.
4) Click on Hints and Tips.
d. Check for and replace defective hardware.
If a hardware component is not operating within specifications, it can cause
unpredictable results. Most hardware failures are reported as error codes in
a system or operating-system log. Hardware errors are also indicated by
light path diagnostics LEDs. See the Installation and User Guide for more
information.
Troubleshooting procedures are also provided on the Lenovo Web site. A
single problem might cause multiple symptoms. Follow the diagnostic
procedure for the most obvious symptom. If that procedure does not
diagnose the problem, use the procedure for another symptom, if possible.
To locate troubleshooting procedures for your server, complete the following
steps.
Note: Changes are made periodically to the Lenovo Web site. The actual
procedure might vary slightly from what is described in this
document.
1) Go to:
2) Enter your product number (machine type and model number) or select
Servers and Storage from the Select your product list.
3) From Family list, select ThinkServer, and click Continue.
4) Click on Troubleshooting.
For more troubleshooting information, see the Installation and User Guide.
If the problem remains, contact Lenovo or an approved warranty service
provider for assistance with additional problem determination and possible
Chapter 5. Diagnostics
27