Lenovo THINKSERVER 3797 User Manual
Page 102
Table 3. DSA diagnostic messages (continued)
v
Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v
See Chapter 7, “Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798,” on page 231 to
determine which components are customer replaceable units (CRU) and which components are field
replaceable units (FRU).
v
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Message
number
Component
Test
State
Description
Action
166-915-xxx
RMM
12C Test
Failed
The RMM
indicates a
failure in the
memory card 1
SPD bus.
1. Turn off the system and disconnect it
from the power source. You must
disconnect the system from ac power
to reset the RMM.
2. After 45 seconds, reconnect the
system to the power source and turn
on the system.
3. Run the test again.
4. Make sure that the DSA code is at the
latest level. For the latest level of DSA
code, go to
5. Make sure that the RMM firmware is at
the latest level. The installed firmware
level is shown in the DSA event log in
the Firmware/VPD section for this
component. For the latest level of
firmware, go to and select your system
to display a matrix of available
firmware.
6. Run the test again.
7. If the reported memory size is the
same as the installed memory size,
complete the following steps.
a. Turn off the system and disconnect
it from the power source.
b. Reseat all the memory DIMMs
(see “Removing a memory module
(DIMM)” on page 186 and
“Installing a DIMM” on page 192).
c. Reconnect the system to the power
source and turn on the system.
d. Run the test again.
e. If the problem remains, continue
with the next step.
8. Turn off the system and disconnect it
from the power source.
9. Remove all DIMMs.
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ThinkServer RD220 Types 3729, 3779, 3797, and 3798: Hardware Maintenance Manual