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Troubleshooting guide (continued) – Kenmore Power Miser 9 Gas Water Heater 153.33096 User Manual

Page 29

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29

PROBLEM

POSSIBLE CAUSE(S)

CORRECTIVE ACTION

DRIP FROM RELIEF VALVE

1. Excessive water pressure

2. Closed water system

1. Use a pressure reducing valve and relief

valve

2. See “Thermal Expansion”

THERMOSTAT FAILS TO
SHUT OFF

1. Non-functioning

thermostat

2. Improper

calibration

1. Replace

thermostat

2. Replace

thermostat

COMBUSTION ODORS

1. Insufficient air

2. Water heater flue or vent system blocked.
3. Heater installed in a confined area

1. Provide ventilation to water heater.

Check flue

way, flue baffle, and burner

2. Clean, locate source and correct
3. Provide fresh air ventilation

SMOKING AND CARBON
FORMATION (SOOTING)

1. Flammable vapor incident

1. Call 1-800-4-MY-HOME

®

(1-800-469-4663)

CONDENSATION

1. Temperature setting too low

1. Increase the temperature setting

BURNER FLAME FLOATS
AND LIFTS OFF PORTS

1. Orifice too large
2. High gas pressure
3. Water heater flue or vent system blocked.

4. Cold

drafts

5. Dirty burner screen

1. Replace with correct orifice
2. Check with gas utility company
3. Clean flue and burner-locate source and

correct

4. Locate source and correct
5. Clean burner screen. See “Ultra Low

NOx Natural Gas Burner” section of this
manual.

FLAME BURNS AT ORIFICE

1. Non-functioning

thermostat

2. Low gas pressure
3. Non-functioning

burner

1. Replace

thermostat

2. Check with gas utility company
3. Replace burner assembly

PILOT FLAME TOO SMALL

1. Pilot line or orifice clogged
2. Low gas pressure
3. Dirty

pilot

1. Clean, locate source and correct
2. Check with gas utility company
3. Clean

pilot

TROUBLESHOOTING GUIDE (Continued)

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