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Solving other problems 122 – Konica Minolta bizhub C10P User Manual

Page 134

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Solving Other Problems

122

You hear
unusual
noises.

The printer is not
level.

Place the printer on a flat, hard, level
surface.

The tray is not
installed correctly.

Remove the tray that you are printing
from and reinsert it completely into the
printer.

There is a foreign
object stuck inside
the printer.

Turn off the printer and remove the
object. If you cannot remove it, contact
Technical Support.

The
web-based
utility cannot
be accessed.

The PageScope Web
Connection Adminis-
trator’s password is
incorrect.

The PageScope Web Connection
Administrator password has a 6-char-
acter minimum and a 16-character
maximum. For details of the Page-
Scope Web Connection administrator
password, refer to the bizhub C10P
Reference Guide on the Documenta-
tion CD-ROM.

Media is
wrinkled.

The media is moist
from humidity or hav-
ing water spilled on it.

Remove the moist media and replace it
with new, dry media.

The media feed roller
or fuser unit is defec-
tive.

Check them for damage. If necessary,
contact Technical Support with the
error information.

Unsupported media
(wrong size, thick-
ness, type, etc.) is
being used.

Use KONICA MINOLTA-approved
media. See “Media Specifications” on
page 50.

Envelopes are being
printed with the fuser
separator levers in
the plain paper posi-
tion.

Before printing envelopes, place the
fuser separator levers in the envelope
position.

The date and
time is not
correctly
maintained
on the
printer.

The backup battery
has reached the end
of its service life.

Replace the backup battery. For
details, see “Replacing the Backup Bat-
tery” on page 86.

Symptom

Cause

Solution