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Input, sensor, and value issues, Input values are outside the expected range, Motion/occupancy sensor does not work – KMC FLEXSTATTM BAC-10000 User Manual

Page 19: Temperature reading is incorrect, Temperature setpoint is not maintained, Temperature setpoint is not maintained on

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BAC-10000 Series

19

Operation Guide, Rev. J

Input, Sensor, and Value Issues

Input Values Are Outside the Expected Range

• Check that ALL the input pull-up resistor

switches are fully latched in the correct positions.

See the Connections and Wiring section of the

relevant BAC-10000 Series Installation Guide. A

single incorrect switch position may affect mul-

tiple inputs. All input switches must be latched

in either 10K Ohm or 0–12 VDC positions even

if no input is connected! Input switch pairs (3-4,

5-6, and 7-8) must never have both switches set

to the left or both to the right—if switch 3 is set

to the left, for example, 4 must be set to the right

(or vice versa).

• Check that the correct input type is selected on

the Inputs screen. A Type III thermistor is the

default on IN2 through IN4. See

(Advanced)

Inputs on page 8

.

• Check input wiring. See

Wiring Issues on page 21

.

• Check connected sensors.
• Using BACstage or TotalControl, check that the

input is not configured as “Out Of Service.”

• Restore the FlexStat to factory settings (see

Reset-

ting the FlexStat on page 14

)

and reconfigure.

Motion/Occupancy Sensor Does Not Work

• The initial firmware (R.1.0.0.0 and earlier) did not

support this sensor within the built-in selectable

programs. Custom programming was required—

see the BAC-10000 Series Application Guide, P/N

913-019-03. Upgrade to the latest firmware for

built-in support.

• After an initial power-up or restart, the motion/

occupancy sensor requires about 30 seconds

before it will begin responding to motion.

• The motion/occupancy sensor initiates override

only during “off” times in the schedule. See

Schedules on page 12

.

• Check that the motion sensor is enabled and

detects motion. See

(Advanced) Motion Sensor on

page 8

.

• Using BACstage or TotalControl, check that BI6

(occ status) is not configured as “Out Of Service.”

• The FlexStat must be installed where there is a

clear view of typical traffic area (reliable range is

out to about 33 feet). Remove or move obstacles.

Reinstall the FlexStat in a more optimal location

if necessary.

• Connect remote motion sensors to an input

(requires custom programming).

• For more information on detection performance,

patterns, configuration, programming, and other

issues, see the Motion/Occupancy Sensor section

in the BAC-10000 Series Application Guide.

Temperature Reading Is Incorrect

• After applying power for the first time (or after

an outage), allow the FlexStat to self-calibrate a

few minutes before verifying temperature read-

ing.

• If the discrepancy is small, adjust the calibration

offset—see

(Advanced) Inputs on page 8

.

• Check that the thermistor is centered in its hole at

the bottom of the case and has an air gap around

it. Also check that its leads are not pinched,

shorted, or broken and that the tape holding

down the leads is not loose. (Some early models

with humidity sensors did not have the addi-

tional thermistor—temperature was derived from

the same chip that measured humidity.)

• Using BACstage or TotalControl, check that

AI1 (space temp.) is not configured as “Out Of

Service.”

• Check that the FlexStat is not mounted on an

outside wall, is not exposed to heat sources or

sunlight, is not exposed to drafts from windows

or air vents, or is not blocked from normal air

circulation.

• See also

Input Values Are Outside the Expected

Range on page 19

.

Temperature Setpoint Is Not Maintained

• Select Occupied mode from the Home Menu—

see

H/C, Fan, Occupancy, and Override on page 3

.

• Override the fan to On from the Home Menu—

see

H/C, Fan, Occupancy, and Override on page 3

.

• Check that the appropriate application is se-

lected—see

(Advanced) Application Options on

page 5

.

• Check that room temperature is being sensed

correctly—see

Temperature Reading Is Incorrect

on page 19

.