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6 service and support, Service and support – Siemens Industrial PC Simatic Panel PC 677B User Manual

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SIMATIC Panel PC 677B
Operating Instructions (Compact), 06/2008, A5E02217246-01

31

Service and support

6

Local information

If you have questions about the products described in this document, you can find help at:

http://www.siemens.com/automation/partner

Technical documentation for SIMATIC products

Further documentation for SIMATIC products and systems can be found at:

http://www.siemens.com/simatic-tech-doku-portal

Easy Shopping at the Mall

Catalog & online ordering system

http://www.siemens.com/automation/mall

Training

All the training options are listed at:

http://www.siemens.com/sitrain

Find a contact at: Phone: +49(911) 895-3200

Technical support

Tel +49 180 5050 222

Fax +49 180 5050 223

http://www.siemens.com/automation/csi/service

A Web form for Support Request can be found at:

http://www.siemens.com/automation/support-request

When you contact the customer support, please have the following information for the

technician on hand:
● BIOS version
● Order No. (MLFB) of the device
● Installed additional software
● Installed additional hardware

Online support

Information about the product, Support and Service, right through to the Technical Forum,

can be found at:

http://www.siemens.com/automation/service&support