Sony SX-215 - Manual (Page 29)

User’s Guide
Troubleshooting Network Configuration Problems
 If you are using TCP/IP, make sure that your computer and the print server are on the
same IP segment or can reach each other with a PING command from the host. The IP address
you assign to the print server must be on the same logical network as your host computers (e.g., if
your computer has an IP address of 192.189.207.3, the print server should have an IP of
192.189.207.x, where x is an integer between 1 and 254), or you must properly configure your
router address to work with the print server.
 If your print server is set to Auto or DHCP for obtaining an IP address, it is possible that
the print server’s IP address can change. Either configure your DHCP server to give the print
server a permanent lease, or configure the print server to be on a STATIC address outside the
scope of DHCP addresses.
 The problem may be the result of mismatched or duplicate IP addresses. Verify that the
IP address is correctly loaded into the print server (via the self-test page or through the remote
console) and make sure that no other nodes on the network have this address (duplicate addresses
are the biggest cause of TCP/IP printing problems). If the address is not correct, then verify that
the loading procedure was properly executed.
 Also verify that the host computer and the print server are either on the same subnet (for
example, if the print server has a subnet mask of 255.255.255.0, the host must have the same
subnet mask) or that the router is properly configured to pass data between the two devices.
 If the wrong IP address is loaded, check your network for file servers that have DHCP,
BOOTP, or rarp enabled, and make sure that these file servers are not set up to load IP addresses
into the print server.
Document #40181-420 Rev. B 29