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Troubleshooting, Twin view, Remote control – Sony KDS-R60XBR1 User Manual

Page 108

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108

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KLV-19/KLV-23

2-637-151-11(1)

Troubleshooting

Twin View

Remote Control

Problem

Possible Remedies

I cannot get Twin View to
work.

❏ If you are using a cable box to unscramble all channels (as shown on page 25),

you cannot use the Twin View feature. This is because the cable box can
unscramble only one channel at a time.

❏ You can use Twin View to view a signal from a different source that is connected

to the TV’s A/V jacks (such as a VCR or DVD player) in the second window by
pressing TV/VIDEO while in Twin View.

❏ Sources connected to the VIDEO 4, VIDEO 5, VIDEO 6 and VIDEO 7 inputs, as

well as digital sources display only in the left Twin View window.

❏ Twin View is not available when using VIDEO 8 (PC) IN or i.LINK input.

There is no Twin View window,
or it is just static.

❏ Be sure the Twin View window is set to a video input or channel that has a signal

airing.

❏ You might be tuned to a video input with nothing connected to it. Try cycling

through the video inputs by pressing TV/VIDEO.

Twin View cannot display
anything but TV channels.

❏ Try cycling through the video inputs by pressing TV/VIDEO. Check that the

Label Video Inputs option is not set to Skip. (See the Setup setting on page 96.)

Twin View displays the same
program in both windows.

❏ Both Twin View windows might be set to the same channel. Try changing

channels in either window.

Problem

Possible Remedies

Remote control does not
operate.

❏ The batteries could be weak. Replace the batteries.

❏ Check the orientation of the batteries.

❏ Press FUNCTION repeatedly until the TV indicator lights up. You may have

inadvertently pressed FUNCTION, which changes the remote control to SAT or
CABLE mode.

❏ Make sure this unit’s power cord is connected securely to the wall outlet.

❏ Locate the unit at least 3-4 feet away from fluorescent lights.

❏ If the “High Temperature Warning!” message appears, turn off the TV and wait

until the TV’s projection lamp cools down (approximately 5 minutes). If the
remote control still does not work, make sure to dust the ventilation slots on the
rear of the TV and the cooling fan to provide adequate ventilation around the TV.

Cannot change channels with
the remote control.

❏ If you are using the TV to change channels, first press FUNCTION repeatedly

until the TV indicator lights up.

❏ If you are using another device to change channels, be sure you have not

inadvertently switched your TV from the channel 3 or 4 setting. Use the Channel
Fix option to “Fix” the channel based on the hookup you used (see page 90).

❏ If you are using another device to change channels, be sure to press FUNCTION

for that device. For example, if you are using your cable box to change channels,
be sure to press FUNCTION repeatedly until the SAT/CABLE indicator lights up.